Do we need an ombudsman for volunteers? - Third Sector

Do we need an ombudsman for volunteers? - Third Sector: "THE CASE FOR: LEWIS SMITH, COORDINATOR, VOLUNTEER RIGHTS GROUP

The argument about the need for extra protection for volunteers will not go away. If someone who is working for a charity as a volunteer uncovers malpractice, or is accused wrongly of malpractice, they will in about a third of charities have access to an internal complaints procedure."