Analysis: Charity Business - When outsourcing goes wrong

Analysis: Charity Business - When outsourcing goes wrong: When the financial outsourcing company Charity Business collapsed earlier this year, scores of charities were left without the data needed to run their organisations. David Ainsworth reports

On 12 January, Charity Business, an outsourcing company offering financial services to charities, sent an email to its estimated 200 clients saying that it was closing with immediate effect. The move came as a bolt from the blue for many of its charity clients, which relied on it for payroll, bookkeeping and accounting services.