Source: Charity Commission
Published Friday, 18 August, 2006 - 05:35
The Independent Complaints Reviewer for the Charity Commission today publishes her report into the complaints against the Commission she reviewed in 2005 -06.
Charity Commission Chief Executive Andrew Hind said,
'As ever, the Independent Complaints Reviewer's observations and recommendations give us important feedback on the Commission's effectiveness. Offering a free, independent review of complaints is an important way for the Commission to show that we are accountable to our customers, and to the public.
'We're pleased that the report recognises the hard work we've put in to further improving our customer services in the past year, including expanding both our Customer Network and our programme of seminars with faith-based charities."
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